Why choose Choice Care?

Choice Care is one of the UK’s leading specialist care providers for people with learning disabilities, autism, mental health conditions and complex needs. We have over 25 years’ experience delivering consistently high standards of residential care and supported living services.

We believe everyone we support can achieve extraordinary things. Whether in one of our homes or supported living services, our uniquely individualised approach gives everybody the support they need to progress at their own pace toward a positive, more independent future.

Exceptional standards of care

We provide the highest quality specialist care, tailored to the needs of the individual. Choice Care is at the forefront of national best practice with amongst the highest CQC ratings in the country. Our care & safety standards significantly exceed statutory requirements, underpinned by rigorous internal and independent audit processes.

Care Services

9 out of 10

In a recent report, 90% of the people we support with mental health conditions, and 85% with learning disabilities, displayed improved behaviour, or remained at an improved level since their last review.

Extraordinary people, every day

You have to be special to work at Choice. Our experienced care teams are wholly committed to the people they support. Our colleagues are highly-trained, naturally compassionate and warm-hearted, and pride themselves on providing the best possible care for those with the greatest need.

Our People

Independence, dignity and respect

We treat everyone we support with dignity and respect, helping them to lead meaningful, happy, fulfilled lives and, where possible, to achieve positive outcomes. Together, we arrive at the key decisions that affect their lives. We agree personalised care plans and desired outcomes and support everyone to achieve their individual goals.

“The staff there are wonderful – very respectful of service users, very understanding and brilliant at maintaining relationships with us...I’m so pleased that we found this home and that everything has worked out so well.”

A unique family culture

Our homes are more than just a place to live, they’re like a second family for everyone we support. Every home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care.

Going further

Our homes are filled with extraordinary stories: remarkable outcomes made possible by colleagues willing to go above and beyond for those in their care. We are creative and frequently find solutions for more challenging individuals for whom others are unable or unwilling to offer appropriate or timely support.

Someone to rely on

We recognise that people with complex needs and those close to them face significant challenges in navigating the care system and finding appropriate support. We’re ready to help: to help you understand the choices available; to help you make properly informed decisions; and to ensure you get the care and support you need.

For Relatives

A proven provider

Choice Care has been a leading complex needs provider for over 25 years. We are an experienced, professionally-managed organisation with a history of pioneering approaches to specialist care. Effective common practices backed by continuous investment in staff development ensure we deliver consistently high standards across all our services.

Responsive and flexible partners

We communicate regularly and respond rapidly, working closely with all our stakeholders to develop innovative solutions to meet their current and future needs. We are committed to exploring collaborative, cost effective ways of working in response to accelerating demand for complex needs care.

For Professionals

“Choice Care is a brilliant provider...The organisation works locally with some very challenging people; for some it is a case of being given a chance to live in a community setting after a long period of hospitalisation; for others, having support to maintain wellbeing and prevent relapse is their success...residents’ goals are identified whatever they are and people are supported to succeed.”

Learning Disability EnglandARC England MemberThe Care Workers CharitySurrey Care Association MemberDisability Confident CommittedRecommend on carehomes.co.uk